Terms of Use and Conditions

Access of Web Site:

Before using this web site, please browse these terms and conditions of RPO. If you won't settle for these terms, please don't access or use this website for any purposes. By accessing, using, and browsing rentpaidonline.com, you settle for these terms. You signify your acceptance of these terms and conditions of service by clicking the "Accept" button and continuing to access or use this web site, or any service obtainable via RPO.

RPO Services Provided:

RPO provides access to an internet-based credit card, on-line ACH, and a phone payments service to rental property owners, rental property managers and their individual resident’s, which facilitates numerous electronic payment services for monthly rents, security deposits, alternative fixed payments and all fees and charges associated with leased space, fixed or variable. You, as the resident of a collaborating landlord, are eligible to use the services to pay your rent and any related fees covered underneath our service agreement. Your credit card, on-line ACH or by phone payments created through the service are remitted to your collaborating landlord in accordance with our service agreement with the participating landlord. You'll receive a real time email payment confirmation from RPO acknowledging receipt of credit card, on-line ACH or phone payments. You need to have access to the Internet in order to use the service, either directly or through alternative devices that access web-based content. Additionally, you need to pay all fees related to every transaction and provide all necessary instrumentation to get on-line.

Resident Fees:

RPO reserves the right at any time to alter fees for access to parts of the service or the service as a whole. In no event will you be charged for access to parts of the service or to the service unless RPO has sent out a notice. You shall pay all fees and charges incurred through your account at the rates in effect for the billing amount in which such fees and charges are incurred, including but not restricted to charges for any services offered. Late fees could also be assessed for rent payments made by credit card, on-line ACH or phone payments and other channels provide by RPO, that occur after the late dates and or grace periods as established in our agreements together with your landlord.

RPO Property:

This Web Site contains text, images/video (including photos, electronic art, animations, graphics), sounds/audio (including voice and music), information and data, communications programs, and other materials, methods of operation, and RPO data formatted, organized, and collected in a variety of forms, including layouts, pages, screens, directories, and databases. Any unauthorized use of the RPO content on this Web Site will violate copyright laws, trademark laws, and will subject you to legal proceedings.

The content on this Web Site is either the property of RPO or is used by RPO with permission. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works, or in any way exploit any of the RPO Content, in whole or in part. You may not upload, post, reproduce, or distribute any RPO content unless licensed by RPO via a formal license agreement. Nothing contained on this Web Site shall be construed as granting, by implication, estoppel, or otherwise any license or right to use any RPO content displayed on this Web Site. Unauthorized use of any content by anyone is strictly prohibited with the express written consent of RPO and will violate the legal rights of RPO and will subject you to legal proceedings. All of the RPO trademarks, logos, and service marks displayed on this Web Site are registered and unregistered Trademarks of RPO. You may not upload, post, reproduce, or distribute any Trademarks unless licensed by RPO to do so via a formal trademark license agreement. Unauthorized use of the Trademarks is strictly prohibited and will violate the legal rights of RPO and will subject you to legal proceedings.

RPO & Partner Warranty:

By accessing, downloading from, and browsing on rentpaidonline.com you are doing so at your own risk. Everything on this Web Site is provided without warranty of any kind, either expressed or implied. Without limiting the generality of the foregoing, RPO and its partners make no warranty, representation, or guaranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, correctness, currency, sanitation, availability, reliability, performance, suitability, compatibility, or non-infringement with regard to any aspect of this web site. Residents or the property management companies will not hold RPO partners liable for any damages occurring from misuse. RPO utilizes Parallel Solutions for all credit card transactions via the web and its other payment avenues. RPO fields all calls related to the credit card transactions executed on the web or through any other payment channel offered. RPO and its partners shall not be liable for any damages of any type caused by viruses that may infect your computer equipment on account of your access to, use of, downloading from, or browsing in this Web Site.


RPO is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol and tokenization.

Changes to Terms:

By accepting these terms you acknowledge that RPO has the right to change the content or technical specifications of any aspect of the Service at any time at our sole discretion. You further accept that any such changes may result in your being unable to access RetPaidOnline.com or its other features.

Resident ID and Password:

You will produce a password and account designation when finishing the sign up process for this service. You're solely accountable for maintaining the confidentiality of your password and account, and are absolutely accountable for all activities occurring under your password or account. You agree to give notice RPO immediately if you have unauthorized use of your password or account or any other breach of security. RPO cannot and will not be responsible for any harm or loss arising from your failure to comply with this rule.

Cancelation and Refunds:

For all payments you believe were improperly made, RPO in its sole discretion may, void, rescind or issue a credit for your rent payment made through the service at any time prior to the remittance of such rent payment to your landlord. If a rent payment dispute arises after payment is forwarded to your landlord, the responsibility to settle the rent payment dispute rests with you and the landlord. You waive the right to cancel credit card payments, which have been cleared through RPO.

Governing law:

You agree that all actions or proceedings arising out of, or related to these terms and conditions of our service or the service shall be litigated in local, state or federal court within the state of Florida.

Entirety of the Agreement:

The terms and conditions of service together with the sign up info contain the complete understanding and agreement between you and RPO with relevance its material, superseding all previous or contemporaneous representations, understandings, and the other oral or written agreements between the parties with relevance to such material.